Current gen of ATV 4K is running tvOS 17. iPhone 13 Pro is on iOS 17. Both on same wifi, same Apple ID, reasonably close to each other. I select my phone through ATV and hit Accept on the phone. The ATV says it’s connecting. And then … nothing. Am I missing something?
iPhone 13 Pro, iOS 17
I managed to sort this out. For me, the way I did it was going to Settings and then signing out the current user (it happened to be the default user). Then I signed back in with that user and it worked. Hopefully this works for some folks too.
I managed to sort this out. For me, the way I did it was going to Settings and then signing out the current user (it happened to be the default user). Then I signed back in with that user and it worked. Hopefully this works for some folks too.
Same situation here.
My iphone works but my partner’s don’t, despite of both having same new os 17.01, restarting the iphone, switching off/on the wifi and even switching profiles within Apple tv in case this was the cause of the issue.
Exact same issue. 128GB 2nd Gen AppleTV 4k with ethernet (connected via ethernet, but I've also tried on WiFi). iPhone 13 pro max. Both on the latest builds of iOS / tvOS. I am the default user and everything else seems to work (photos, airpods, game center, apple TV+, iphone remote, etc).
My daughter also has a profile and she shows up in the Facetime app, but I do not. I scan the QR code and it says connecting but nothing happens. When I select my daughter, she gets a prompt on her phone and clicks accept, but then nothing happens. I've deleted myself as the default user and re-added my account again, I've restarted both the phone and the apple tv, etc... Only thing I have not tried is a factory reset of the apple tv and/or phone, but I don't really want to have to sign into all my streaming accounts again.
@mystrizo, I'm curious what sort of network equipment you are using (I'm using ubiquiti unifi stuff).
Now With the update iOS 17.1 I can only do in with handoff from my iPhone 14 pro max using iOS 17.1 before the update I couldn’t do in I have the newest Apple TV with ethernet cable. I’m not seeing myself as a user on the FaceTime app and when I try to scan the qr cone it reads it and my phone shows a prompt to connect to Apple TV I touch it and it says connecting to Apple TV but nothing happens.
Did any of you recently change the email connected to your Apple ID? This MacRumors thread may be helpful to some... https://forums.macrumors.com/threads/tvos-17-and-facetime-no-user-in-list-qr-code-doesnt-work.2401584/
Same.
No change with my email (OP here). But thanks for the suggestion, bill15126.
Thanks a lot mate, saved me embarrassing myself with my new apple tv🙂
FaceTime on Apple TV not connecting to iPhone
