Apple TV4k not recognizing iPhone 13 Pro for FaceTime (continuity camera)

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Level 1

7 points

Apple TV4k not recognizing iPhone 13 Pro for FaceTime (continuity camera)

I recently downloaded iOS 17 and TvOS for my Apple tv4k (3rd Gen). The FaceTime app does not recognize my phone to initiate a call. I get the “other” option, scan the QR code, but still does not connect.

steps taken:

connected to the same iCloud account on both phone and tv
continuity camera setting on
tried restarting decices
tried restarting FaceTime

the only thing I can think of is the Apple TV is connected with Ethernet and phone is on WiFi (same network).

anything else I can try?

Apple TV 4K, tvOS 17

Posted on Sep 22, 2023 2:02 PM

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Answer 1

NickStea123 Author

Level 1

7 points

Sep 25, 2023 6:24 PM in response to jtat bailey bop

After a week of tinkering I solved my issue by doing a full reset of my iPhone WITHOUT using a back-up when I restored.

If I reset and used a back-up, it still wouldn’t work.

it also solved my Apple Watch walkie talkie issues

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Answer 2

Sep 25, 2023 1:49 PM in response to NickStea123

I’m having the same problem. Also with wired Eero 6E pro to Apple TV. My wife’s name shows up on list but can never connect camera. My profile not even listed. iPhone 14 pro for me. 13 pro for wife. Makes me want to unplug Ethernet and test

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