Wallet is not confirming a verification of my card

So I recently had to log off iCloud on my phone and log back on again because of a syncing issue. Doing this lost all my cards from Apple Pay so need to add them on again. But there’s a problem.


Cards that get verified through a text message are fine. I get the text and wallet confirms the verification and away we go.


Cards that have to need to be verified through my bank’s app are not working. I log on to my app. Verify it. I get a text from my bank to say it’s verified but apple wallet does not confirm it. It’s sat on “this card needs to be verified”. It’s been like it for a couple of days now. It seems there’s something wrong with Wallet not picking up that it has been verified.


Any ideas or solutions?


thanks, Gareth

Posted on Jun 28, 2023 10:43 PM

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6 replies

Jun 29, 2023 12:00 AM in response to Gayrath

Please do a forced restart of your iPhone and try the process again.


  • Please update your iPhone to the latest iOS, 16.5.1 or higher. Older iPhones may only support 15.7.5, but Apple Pay will function.



  • Once updated, please do a forced restart of your iPhone.



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Wallet is not confirming a verification of my card

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