After click cancel free trial under subscription, nothing happens. Something is wrong with cancel subscription.

I’m not able to cancel subscription. After clicked cancel free trial, it spin a bit but then nothing happened . I tried to sign out, restarting my phone, nothing worked.

iPhone 11, iOS 16

Posted on Jun 2, 2023 9:42 PM

Reply
2 replies

Jun 2, 2023 11:43 PM in response to zhen258

After clicked cancel free trial, it spin a bit but then nothing happened

Check the network connection:

You need to have a good Service and/or Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

👉 If you tried all of the above steps and you still can’t connect, contact Apple Support.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

After click cancel free trial under subscription, nothing happens. Something is wrong with cancel subscription.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.