How do I stop Apple.com/bill from charging my credit card

How do I stop Apple.com /bill from charging my credit card


[Edited by Moderator]

iPhone SE

Posted on Apr 24, 2023 11:10 PM

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101 replies

Sep 2, 2024 04:11 AM in response to Khardwick0165

If you do not recognize the charges, you may have subscriptions with Apple. Have you contacted Apple in regard to this issue?


Subscriptions and Billing - Official Apple Support


If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support article below.


Contact Apple for support and service - Apple Support



If your cards are being used fraudulently then you need to contact your bank and the local police. Your bank is responsible for permitting fraudulent charges.



Sep 9, 2024 05:18 AM in response to guntash49

If you do not recognize the charges, you may have subscriptions with Apple. Have you contacted Apple in regard to this issue?


Subscriptions and Billing - Official Apple Support


If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support article below.


Contact Apple for support and service - Apple Support



If your cards are being used fraudulently then you need to contact your bank and the local police. Your bank is responsible for permitting fraudulent charges.

Sep 18, 2024 05:48 PM in response to calhounsadie9

If you do not recognize the charges, you may have subscriptions with Apple. Have you contacted Apple in regard to this issue?


Subscriptions and Billing - Official Apple Support


If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support article below.


Contact Apple for support and service - Apple Support


If your cards are being used fraudulently then you need to contact your bank and the local police. Your bank is responsible for permitting fraudulent charges.

Nov 1, 2024 12:10 PM in response to Rasheed_1995

If you do not recognize the charges, you may have subscriptions with Apple. Have you contacted Apple in regard to this issue?


Subscriptions and Billing - Official Apple Support


If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support article below.


Contact Apple for support and service - Apple Support


If your cards are being used fraudulently then you need to contact your bank and the local police. Your bank is responsible for permitting fraudulent charges.

Jan 28, 2025 06:31 PM in response to niven194

Apple Support Community is a public discussion forum for fellow Apple users to connect, assist each other, share tips and solutions. Apple hosts the community, but is not a participant and will never read your comment. Please contact Apple Support to resolve the issue of a refund.


If you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below.


Contact Apple for support and service - Apple Support

Jan 30, 2025 11:09 AM in response to jacque124

jacque124 wrote:

There’s some charges on my account I don’t no about I did do cloud for me and my daughter and fortnight and there is one other your billing to eat it supposed to to be the first off the month but your doing it the last week off the month but there’s 6 transactions I’d like to see what they are for

What does it show for the app/service for the transactions in your Purchase History. It may show a game in your Purchase History, but you will not see what item in that game was purchased, to do that you would have to view your transactions in that game or contact the Developer of the app. Apple has no idea what you would have purchased.


Remember that in-app purchases require double clicking the side button with the amount showing on the screen, followed by verification with FaceID or Passcode, so it is not something that can be done by accident.


If your daughter is using her own device and you are using Family Sharing, you can turn on the Ask to Buy option to control the purchases your daughter makes

Approve what kids buy with Ask to Buy - Apple Support


Not all purchases are even managed by Apple, so we would need to know the exact description of the charge to help with resolving any issue. For example, FortNite is not an app you would see in the Apple App Store, but in the EU they are allowed to have their own App Store and you would need to turn to them for any issues as Apple has no control over those charges. That is a risk you would take for a third party App Store.

About alternative app distribution in the European Union - Apple Support




Jan 30, 2025 11:12 AM in response to jacque124

jacque124 wrote:

How do I only let certain things go thru my card
  • For subscriptions, you would need to cancel them to prevent recurring charges.
  • Use Ask to Buy to monitor a child's purchase when using Purchase Sharing.
  • If you give someone authorization to use your payment method, you cannot stop a charge after the fact, you must prevent it from happening in the first place.

Mar 3, 2025 01:57 PM in response to Batmanthecat

Batmanthecat wrote:

I have a $42.39 deducted from my checking account that’s not authorized. Please credit it back to my account.

Please read the information that has been provided. Any charge on your device done by Apple is by double clicking the side button with the amount showing on the screen, followed by authorization with FaceID/TouchID or Passcode. That cannot be done by accident or without you providing the information to do it. If you signed up for a Free Trial, you will see the trial period on that screen along with the subscription price if not cancelled at least 24 hours before the trial period ends.


  • What have you determined the charge is for.
  • If you are the Organizer of a Family Plan that uses Purchase Sharing, then you have authorized members to make purchases to your Payment Method, and those purchases may appear under their Apple ID.
  • If you do not know anything about the charge, it may mean your checking account has been compromised, which would require contacting your bank.
  • If you think your Apple Account has been compromised, that will require changing your Password.


Without any further information, it is not possible to determine the best course of action for you.

Jun 21, 2024 10:24 AM in response to Mitscher35

They will get the bank to issue a <temporary> credit to your account. But if the charge is legitimate, Apple generally takes a dim view on legitimate charges being reported as fraud. When a charge is instantly reversed for fraud it costs the merchant time and money to investigate and have the credit reversed if it’s a legitimate charge/transaction. Many times the cost to reverse the credit exceeds the value of the original charge. Apple has the right to permanently lock the Apple ID preventing any future transactions with that ID and also black listing the credit card used being being used for any future transactions.

Jul 5, 2024 10:35 AM in response to Jujuisland

It may be a legitimate charge. Have you looked at your subscriptions top determine if you’re being billed for a subscription that you’ve forgotten about? Apple also will combine several charges that occur on the same day. Batch processing of several items can confuse people as well.


Please go to https://reportaproblem.apple.com/ and look at recent purchases and subscription renewals. The alternative is reach out directly to Apple Support team. I’ve linked an Apple Support article that will help you directly contact Apple Support.


Subscriptions and Billing - Official Apple Support


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How do I stop Apple.com/bill from charging my credit card

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