How do I stop Apple.com/bill from charging my credit card

How do I stop Apple.com /bill from charging my credit card


[Edited by Moderator]

iPhone SE

Posted on Apr 24, 2023 11:10 PM

Reply
101 replies

Feb 1, 2025 06:09 AM in response to Nanajoyce

Nanajoyce wrote:

I did not make that purchase.

Who did? That is what needs to be determined and what actions should be taken.


For an in-app purchase managed by Apple, it requires a person to double click the side button, followed by verification with TouchID/FaceID or Passcode. That is not something that can be done by accident and if not done by you, then your phone has been compromised and you need to immediately change your Passcode, Password, and any financial accounts you have in your Wallet. This cannot be done remotely, so it would mean someone had physical access to your device and knew your Passcode. If you give someone else your Passcode, you have authorized them to make purchases.


With that information, what have you gathered when you review your Purchase History to identify what the charge is for:

View your purchase history for the App Store and other Apple media services - Apple Support


If you do not see the charge in your Purchase History, then it is not being managed by Apple and we would need to know the exact description of the charge you see. Any charge from a subscription/free trial made on a website will directly charge your payment method and it is not managed by Apple. To cancel those or request a refund, you would need to contact that website where the charge initiated.

Jun 14, 2024 12:30 PM in response to Lo1939

Lo1939 wrote:

I just a message about change to my card that I never ordered and I need to stop it and refund my money to my bank account
  • Have you reviewed your Purchase History?

View your purchase history for the App Store and other Apple media services - Apple Support

  • Was this just a message or did you confirm that the amount has been deducted from your bank account?
  • What is the exact description of the charge?
  • Are you the Organizer of a Family Sharing plan where another family member could make a purchase?

Jan 24, 2025 12:13 PM in response to baltazar147

baltazar147 wrote:

I need to stop the charging in my credit card because I have to many times to charging me in 1 month four hundred dollars it’s to much I need to cancel asp
  • What is the exact description of the charge you are seeing?
  • Do you see it in your Purchase History?

View your purchase history for the App Store and other Apple media services - Apple Support

  • Do you see the subscription here?

View or cancel app subscriptions on iPhone - Apple Support

Feb 1, 2025 02:01 PM in response to Bounastic

Bounastic wrote:

Is have removed cc from my Apple wallet, not going this again.

It is nothing to do with the card in your Apple Wallet. A subscription is billed to your card directly, it does not go through your Wallet. Your bank can certainly block the charges and simply issuing you a new card is not likely to stop a recurring charge. You bank uses a service called a Credit Card Updater that gives your new card details to the merchants with recurring charges, so they must prevent that from happening. If you see the charges on your new card, it is your bank that gave them your new card number.

Feb 1, 2025 06:11 PM in response to bounsong128


bounsong128 wrote:
How do I stop charging from Apple Card

Not exactly sure what you are looking to accomplish:

  • If you have a subscription that is being managed by Apple, then stop the charging by cancelling the subscription.

View or cancel app subscriptions on iPhone - Apple Support

  • If you have a subscription from a third party, then you need to contact them to cancel the charges
  • If you want to close your Apple Card Account

How to close your Apple Card account - Apple Support

  • If you want to reorder your payment methods, so your Apple Card is not billed first:

Add a payment method to your Apple Account - Apple Support

  • If you want to report an issue or dispute a charge on your Apple Card:

How to report a transaction issue or dispute a charge to your Apple Card - Apple Support

Feb 5, 2025 02:09 PM in response to lenora281

lenora281 wrote:

Apple combill charged me $19.95 on February 3 and I want to be refunded
  • What was it for?

View your purchase history for the App Store and other Apple media services - Apple Support

  • Do you have any subscriptions?

View or cancel app subscriptions on iPhone - Apple Support


Those are the questions that need answered to determine how the charge could have occurred. On your device, it would require double clicking the side button with the amount showing on the screen, followed by verification with TouchID/FaceID or Passcode. If you signed up for a free trial, then those must be cancelled at least 24 hours before the trial period ends. If you are the Organizer of a Family Plan using Purchase Sharing, then you have authorized member to make purchases using your payment information.


Without knowing how the charge occurred or at least what is was for, you may have much more serious problems with your banking information being compromised or your Apple Account needs to have the Password changed and Passcode on your device.


Mar 2, 2025 06:47 AM in response to watson198

watson198 wrote:

How i cant stop apple debitcard, every man cut my money at my bank

You would need to first identify what the charge are for and if you have any subscriptions that need to be cancelled. Feel free to post a screenshot of what you see at these 2 links:


If there is not information there that matches, then it would not appear to be managed by Apple, so please provide:

  • The exact description of the charge
  • The amount of the charge
  • Where you see the charge?
  • Is it from an email/message or the actual billing statement provided by your bank?


Aug 16, 2024 03:55 AM in response to Mariasuomi

If your cards are being used fraudulently then you need to contact your bank and the local police. Your bank is responsible for permitting fraudulent charges.


If you do not recognize the charges, you may have subscriptions with Apple? Have you contacted Apple in regard to this issue?


Subscriptions and Billing - Official Apple Support


If you’re in the US please call 1-800-MY-APPLE or outside theIf US, consult the support article below.


Contact Apple for support and service - Apple Support

Aug 20, 2024 02:34 AM in response to Ismail9677

If you do not recognize the charges, you may have subscriptions with Apple. Have you contacted Apple in regard to this issue?


Subscriptions and Billing - Official Apple Support


If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support article below.


Contact Apple for support and service - Apple Support



If your cards are being used fraudulently then you need to contact your bank and the local police. Your bank is responsible for permitting fraudulent charges.


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How do I stop Apple.com/bill from charging my credit card

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