My Iphone 13 Is giving me the "Important Battery Message" It is saying it is unable to identify if the battery is a genuine apple battery but I bought my Iphone from the apple store. My phone keeps turning off and restarting itself.

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My Iphone 13 Is giving me the "Important Battery Message" It is saying it is unable to identify if the battery is a genuine apple battery but I bought my Iphone from the apple store. My phone keeps turning off and restarting itself.

iPhone 13

Posted on Feb 23, 2023 09:48 PM

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Answer 1

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Ingo2711

Level 9

77,691 points

Feb 23, 2023 10:35 PM in response to dorina258

Visit an Authorized Apple Service Provider next to your place and let them diagnose your device, or contact the official Apple Support to get it serviced:

Apple - Find Locations

Apple - Support - iPhone Repair and Service

Contact Apple for support and service - Apple Support

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My Iphone 13 Is giving me the "Important Battery Message" It is saying it is unable to identify if the battery is a genuine apple battery but I bought my Iphone from the apple store. My phone keeps turning off and restarting itself.

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