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apple watch activation lock

i reset the apple watch of my husband but i dont know anymore the apple id i used to activate the watch. What should i do?

Apple Watch Series 8, 9

Posted on Feb 22, 2023 10:17 AM

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Question marked as Top-ranking reply

Posted on Feb 22, 2023 10:34 AM

This support article has information about Activation Lock on your Apple Watch and how to turn it off as part of preparing a Watch for service or a new owner. --> About Activation Lock on your Apple Watch - Apple Support


- Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Do this online at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not state what currently constitutes proof. Prior to this new online service Apple typically required the original receipt issued by an Apple Authorized dealer and documented provenance (so typically it would be the original owner who does this, or a descendant with legal proof of ownership).


2 replies
Question marked as Top-ranking reply

Feb 22, 2023 10:34 AM in response to rhealiza

This support article has information about Activation Lock on your Apple Watch and how to turn it off as part of preparing a Watch for service or a new owner. --> About Activation Lock on your Apple Watch - Apple Support


- Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Do this online at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not state what currently constitutes proof. Prior to this new online service Apple typically required the original receipt issued by an Apple Authorized dealer and documented provenance (so typically it would be the original owner who does this, or a descendant with legal proof of ownership).


apple watch activation lock

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