iTunes won't recognize my iPod classic
I am running the recent version of iTunes (12.12.7.1) on Windows 10 and tried to sync my iPod classic (2009 version I believe) after a long time without syncing. When I plugged it into my computer, I initially got a message stating something along the lines of "the ipod cannot be synced. A duplicate file name was specified." I browsed the forums and manually unchecked the option to sync automatically as suggested. This didn't work, so I followed the next suggestion stating to "scan and fix" the ipod when I re-plugged it into the computer. Again, this did nothing.
However, the iPod now will not show up in iTunes anymore to allow me to sync it. I have restarted my computer, iTunes, and my iPod and nothing. The iPod itself works fine. When connected to my computer, my AVG scan pops up showing me it's connected and asking to scan for threats, which I have. My iPod also shows up under my devices and drives under "This PC."
When connected to my computer, my iPod screen shows "Connected. Eject before disconnecting" on the iPod. I've tried plugging it into different ports, and there is no difference.
What can I do to get my iTunes to recognize my iPod?
iPod Classic