Hey Paulk2005,
We'd recommend reviewing the information in this article for help with sound issues on your iPhone: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support
"If you want to try more steps on your own
If you prefer, here are some more steps you can try on your own. After following these steps, you might still need to contact Apple Support to discuss service options.
- Remove all screen protectors, films, or cases from your device.
- Check the speaker opening to see if it's blocked or dirty. On iPhone only, make sure that the receiver isn't blocked or dirty.
- If necessary, clean the speaker or receiver opening with a small, soft-bristled brush. Make sure that the brush is clean and dry.
- Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider back and forth a few times. If you don't hear any sound, or if your speaker button on the Ringer and Alerts slider is dimmed, your speaker might need service.
- If you hear sound, try making a call with your iPhone and turn on speakerphone. On iPad or iPod touch, make a FaceTime call. If you still can't hear, or hear static or crackling, then your network or reception could be the issue. Try to call again later, or from a different location."
We'd also recommend checking your Do Not Disturb and Focus settings to ensure that no options are enabled that could be preventing notification sounds. These articles explain how to check:
Use Focus on your iPhone or iPad - Apple Support
Use Do Not Disturb with Focus on your iPhone or iPad - Apple Support
Thanks!