Why are my iPhone 16 Pro notifications silent?

I have purchased an IPHONE 16 PRO during December 2024. From the beginning I am facing an issue with the notifications in Lock screen and also in Unlock Screen

When a notification arrives (Viber, Telegram, Message, WhatsApp even from the Health App) Iphone doesnt play any sound. it shows only on the screen that I have a notification pending

This happens also after Hard Reset of the Iphone and also after I chage the Notification Settings for all the Applications

What might be the problem?



[Re-Titled by Moderator]

iPhone 16 Pro

Posted on Feb 24, 2025 10:59 PM

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4 replies

Feb 25, 2025 10:37 AM in response to MrBill3

I did all the above steps and also did hard reset and install everything from the beginning. But the problem still exists

yes I have an apple watch and yes it’s in Silent mode after having these issues I put it on Silent mode so to test but problem still there

the weird thing is that sometimes sound is working for the notifications and sometimes (most of the time) is not


Feb 25, 2025 04:43 AM in response to marios193

Hello marios193,

Hmm, don't know, but:

These are the standard steps for sound issues:

1) Is the side silent mute button on? Does any red show? Slide it back and fourth (or check iPhone 15/16 Action button for silent mode).

2) How about the volume buttons? Is the volume very low? Move the buttons. Adjust the volume on iPhone

3) Is Do Not Disturb on? Go to Settings > Focus > Do Not Disturb. Is it turned on? Check the times.

4) Go to Settings > Sounds & Haptics. Check the Ringer and Alerts slider.  Try changing the sound pattern for the type of alert.

5) Go to Settings > Notifications. Is the app listed?

6) Do other sounds work? What about phone calls? Music? 

7) Do you have an Apple watch? Many of the notifications will go to the watch instead of the phone. Is the watch in silent mode?

8) Many notifications are partially muted when the phone is unlocked and you are using it vs. locked.

Note: you can send text messages to yourself for testing purposes.

Good luck.

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Why are my iPhone 16 Pro notifications silent?

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