Sound notifications stopped on all Apps

iOS 16.3 iPhone X - not getting sound notifications on any apps including WhatsApp, messages, BBC sport, BBC NEWS etc


tried restarting phone, muted, unmuted, checked settings for sounds and no issues. Google didn’t help either


any one else with the same and is there a fix or is it related to an update

iPhone X, iOS 16

Posted on Feb 1, 2023 04:39 AM

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1 reply

Feb 2, 2023 07:25 PM in response to Paulk2005

Hey Paulk2005,


We'd recommend reviewing the information in this article for help with sound issues on your iPhone: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support


"If you want to try more steps on your own

If you prefer, here are some more steps you can try on your own. After following these steps, you might still need to contact Apple Support to discuss service options.

  1. Remove all screen protectors, films, or cases from your device. 
  2. Check the speaker opening to see if it's blocked or dirty. On iPhone only, make sure that the receiver isn't blocked or dirty. 
  3. If necessary, clean the speaker or receiver opening with a small, soft-bristled brush. Make sure that the brush is clean and dry.
  4. Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider back and forth a few times. If you don't hear any sound, or if your speaker button on the Ringer and Alerts slider is dimmed, your speaker might need service.
  5. If you hear sound, try making a call with your iPhone and turn on speakerphone. On iPad or iPod touch, make a FaceTime call. If you still can't hear, or hear static or crackling, then your network or reception could be the issue. Try to call again later, or from a different location."


We'd also recommend checking your Do Not Disturb and Focus settings to ensure that no options are enabled that could be preventing notification sounds. These articles explain how to check:


Use Focus on your iPhone or iPad - Apple Support


Use Do Not Disturb with Focus on your iPhone or iPad - Apple Support


Thanks!

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Sound notifications stopped on all Apps

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