Search not working from Safari Start Page

I can’t figure out why I sometimes I can search from Safari’s Start Page and then other times, I type in the search words, but nothing happens. The words are there, but I press Go and then nothing happens. I have to close that page, open a new one and then it will sometimes work. Very frustrating!

iPad 8th gen., iOS 16.3. 47 GB out of 128 available.

iPad, iPadOS 16

Posted on Jan 31, 2023 11:28 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 2, 2023 04:47 PM

Hi karenfrommukilteo,


Welcome to Apple Support Communities. Since you mentioned that this impacts Safari, the guidance from If Safari isn't loading websites or quits on your iPhone, iPad, or iPod touch - Apple Support is a good starting point.


"Connect to a different network

Try to load a website, like www.apple.com, using cellular data. If you don't have cellular data, connect to a different Wi-Fi network and then load the website.

If you're using a VPN (Virtual Private Network), check your VPN settings. If you have a VPN turned on, some apps or websites might block content from loading.


Restart your device

Turn off your device and turn it on again.


Clear website data

You can clear website data occasionally to improve Safari performance.

  1. Go to Settings > Safari.
  2. Tap Clear History and Website Data.
  3. Tap Clear History and Data to confirm.


Turn on JavaScript

Turn on JavaScript if it's not already on.

  1. Go to Settings > Safari > Advanced.
  2. Find the JavaScript feature.
  3. Tap the button to turn on JavaScript."


Kind regards.

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3 replies
Question marked as Top-ranking reply

Feb 2, 2023 04:47 PM in response to karenfrommukilteo

Hi karenfrommukilteo,


Welcome to Apple Support Communities. Since you mentioned that this impacts Safari, the guidance from If Safari isn't loading websites or quits on your iPhone, iPad, or iPod touch - Apple Support is a good starting point.


"Connect to a different network

Try to load a website, like www.apple.com, using cellular data. If you don't have cellular data, connect to a different Wi-Fi network and then load the website.

If you're using a VPN (Virtual Private Network), check your VPN settings. If you have a VPN turned on, some apps or websites might block content from loading.


Restart your device

Turn off your device and turn it on again.


Clear website data

You can clear website data occasionally to improve Safari performance.

  1. Go to Settings > Safari.
  2. Tap Clear History and Website Data.
  3. Tap Clear History and Data to confirm.


Turn on JavaScript

Turn on JavaScript if it's not already on.

  1. Go to Settings > Safari > Advanced.
  2. Find the JavaScript feature.
  3. Tap the button to turn on JavaScript."


Kind regards.

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Search not working from Safari Start Page

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