Zoom download error on latest MacOs

Is anyone having issues with downloading the Zoom desktop app on an Imac with apple silicon chip?


I receive "The installation failed" pop up error message whenever its downloading. I have the latest macOS, I have enough space on my device, and enabled thrid party apps download!


What am I doing wrong?

Posted on Jan 13, 2023 09:47 AM

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Question marked as Top-ranking reply

Posted on Jan 30, 2023 10:49 AM

Hello SamBrownJr,


I finally did install the Zoom application successfully after going though the following process.


  1. Create another "Administrative" account under "Users and Groups"
  2. Log into the new account
  3. Download and install "Zoom". Open the app to be sure its working
  4. Log out from the new account, and go back to your main account
  5. You should see the Zoom app - update it immediately
  6. Delete the new account!


Hope this helps.

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Question marked as Top-ranking reply

Jan 30, 2023 10:49 AM in response to SamBrownJr

Hello SamBrownJr,


I finally did install the Zoom application successfully after going though the following process.


  1. Create another "Administrative" account under "Users and Groups"
  2. Log into the new account
  3. Download and install "Zoom". Open the app to be sure its working
  4. Log out from the new account, and go back to your main account
  5. You should see the Zoom app - update it immediately
  6. Delete the new account!


Hope this helps.

Feb 28, 2023 01:52 PM in response to Donbay2023

Move the installation package file to your Desktop folder and try installing from there. For some reason it was not asking read permission from the Downloads folder.


I noticed the following error message after a couple of failed attempts on an Apple Silicon Mac:

System Policy: installd(3021) deny(1) file-read-xattr /Users/justicer/Downloads/zoomusInstallerFull.pkg

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Zoom download error on latest MacOs

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