My Zoom.us app stopped working correctly.

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Level 1

4 points

My Zoom.us app stopped working correctly.

I have a 2014 iMac that is currently running Mac OS Catalina 10.15.7. I've been successfully using the Zoom.us app, but today it started formatting meeting participant windows very oddly, and randomly changing window sizes and blanking the screen. Is there another Zoom app version I can try, or is my Mac just too out of date?

Posted on Jun 20, 2025 12:52 PM

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Answer 1

KiltedTim

Level 10

221,556 points

Jun 20, 2025 1:00 PM in response to Srmcclean

According to this page: https://support.zoom.com/hc/en/search?id=search&firstQueryCause=omniboxFromLink&firstQueryMeta=%257B%2522partialQueries%2522:%2522m;ma;mac;maco;macos%2522%2520,%2520%2522suggestionRanking%2522:1%2520,%2520%2522suggestions%2522:%2522macos;zoom%2520for%2520macos;microsoft%2520teams%2520integration;zoom%2520phone%2520for%2520microsoft%2520teams;zoom%2520plugin%2520for%2520microsoft%2520outlook%2522%2520,%2520%2522partialQuery%2522:%2522macos%2522%2520,%2520%2522JSUIVersion%2522:%25222.10116.0;2.10116.0%2522%257D#q=zoom%20for%20macos&t=All&sort=relevancy

Your Mac should be compatible. The app requires macOS 10.13 or later.

You may want to try uninstalling it and re-downloading and installing it fresh from that site.

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My Zoom.us app stopped working correctly.

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