Shadows in iPhone photos since last update

Hello ,

Yesterday I got a new update on my iPhone and after the installation I have some problems with my camera.

When I take a picture in the middle of the display it appears some black shades.

Video mode don’t have this problem, only the main camera. What should I do?

I use a 11 pro max iPhone. Look to the picture below. I really need some advice.


[Edited by Moderator]

Posted on Dec 6, 2022 08:38 AM

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Dec 8, 2022 01:37 PM in response to constantin264

Hello constantin264,


Thanks for reaching out to Apple Support Communities. We see you have some questions about your camera not working as expected, and we'd like to help. The following link may be able to assist, as it helps with camera issues: If the camera or flash on your iPhone, iPad, or iPod touch isn't working - Apple Support


Remove case, accessory, or film and test
1) Remove any case, accessory, or film that might block the camera or flash or that places a magnet near the camera.
2) Test the camera by trying to take a photo.
3) Test the LED flash:
1) Try the flashlight in Control Center on your iPhone or Control Center on your iPad. On an iPhone X or later or an iPad, swipe down from the upper-right corner of the screen. On an iPhone 8 or earlier, swipe up from the bottom edge of any screen.
2) Tap the Flashlight button Flashlight icon.
If the flash works only sometimes, open the Camera app and tap the flash button   to choose a different setting.


Also, you may try these steps:


If you want to try more steps on your own
If you prefer, here are some more steps you can try on your own if the camera isn't working. You might still need to contact Apple Support after following these steps. 
1) If the photo is blurry, clean the front and back camera lenses with a microfiber cloth. If you see dirt or debris inside the lens or if the camera lens appears to be misaligned or blocked, contact Apple Support to discuss service options.
2) Restart your iPhoneiPad, or iPod touch
3) Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both isn’t working. To switch cameras, tap the rotate button .

Even with your video working as normal, there could be an issue with the camera as each mode uses each camera differently. If you still have issues after trying these steps, we'd recommend reaching out to Apple Support to look into this further: Contact - Official Apple Support


Regards.

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Shadows in iPhone photos since last update

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