iPhone 15 Pro Dark shadow when taking photo's in a bright area

I have had my iPhone 15 Pro for a week or two and I have to take pictures as part of my job. I upgraded from an iPhone 11, and was really looking forward to the improved camera capabilities in this phone. I take photos in a room that uses full spectrum lights, so it is really bright, and since it's full spectrum, there aren't the same color distortion problems presented by fluorescent bulbs. However, I have discovered that my phone almost always sticks a very dark 'shadow' either down the middle of the photo or on the sides of the item being photographed. As I change the zoom, the shadow moves based on the zoom, until I fully zoom out to wide angle, then the shadow disappears. I have attached 2 photographs, each a different zoom amount. The photo's even look dark, but trust me, that room is VERY brightly lit and there are no shadows on that wall.


I'm tempted to take it to the Apple store and ask them, but thought I'd start here.


Thanks.

iPhone 15 Pro, iOS 17

Posted on Oct 10, 2023 09:16 AM

Reply

Similar questions

1 reply

Oct 11, 2023 09:01 AM in response to Mustang Billy

Hey Mustang Billy,


Thanks for using Apple Support Communities. The first thing we always recommend is to ensure your iPhone software is fully updated. Updates can help by installing bug fixes and includes security updates. If an update is needed, back up first: Update your iPhone or iPad - Apple Support


In addition to updating, take a look at the following resources that can help take the best photos and ensure everything is set up correctly:


Take great photos and videos - Apple Support

Use iPhone camera tools to set up your shot - Apple Support

Change advanced camera settings on iPhone - Apple Support


Let us know what you find.


Take care!



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 15 Pro Dark shadow when taking photo's in a bright area

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.