Locked Notes are now blank

Apple please fix.

In my case:

• Ventura: 13.0 (22A380) => Open a locked note by finger print => No contents => try by password => no content too => and I will never got the content shown in my Mac.
• Open locked note on iPad pro with FaceId or on iphone with password is both work

So I think there was a bugs on the client device.

To fix it, I tried to re-sync the Notes from Setting > iCloud > Unticked then re-ticked the Notes app.

And it worked for serveral time, several days.

A few moment ago, the issue repeated.

So sad!

erikocc wrote:

I'm uncertain when it happened, perhaps after upgrading to Ventura or iOS 16, but older locked notes are now completely blank once opened. I DO have the password, they DO open, they are just blank. Locked notes that I've opened in the last few months are NOT blank, only ones older than that. Unlocked notes have no issue.

I attempted to remove the lock from a note that appeared blank but certainly had information in it, it instead deleted, and DID NOT go to recently deleted in any Notes app or on icloud.com.

I am fully up to date with MacOS 13.0.1 and iOS 16.1.1.

Notes in iOS, iPadOS, MacOS and iCloud.com are all in sync. All of those places have the same content and same empty locked notes once I open them. I have attempted to turn off icloud notes sync and re-enable on each device with no change.

Please note: All unlocked notes are fine, and recently accessed locked notes are also fine. This is only locked notes that had not been accessed for 4+ months that seem to be the issue.

hmmm...

I would Call Customer Support (800) MY–APPLE (800–692–7753)

or on line Apple Support

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