Unable to load on ps5

Hey there every time I click on a song or anything on my PS5 from the control center it says “unable to load. There was a problem loading your content” any help? And then when I try to open the Apple Music app it stays on the Apple Music loading screen for a while and then tells me “something went wrong with this game or app” and tells me to report it?

Posted on Nov 14, 2022 7:46 PM

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HelpOnPS5 Author

Level 1

10 points

Posted on Nov 15, 2022 4:01 PM

I uninstalled the app and reinstalled it. Upon reinstallation I unlinked my Apple Music account and then restarted my ps5.

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3 replies

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HelpOnPS5 Author

Level 1

10 points

Nov 15, 2022 4:01 PM in response to hades1026

I uninstalled the app and reinstalled it. Upon reinstallation I unlinked my Apple Music account and then restarted my ps5.

HelpOnPS5 Author

Level 1

10 points

Nov 14, 2022 7:58 PM in response to HelpOnPS5

Never mind I got it working

Nov 15, 2022 3:55 PM in response to HelpOnPS5

How did you get it to work because I am having the same problem

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Unable to load on ps5

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