So, the apple music app on my PS5 is not working. It lets me link my apple music account but after when I try to play music it says “unable to load” and if I try to actually click on the app it just stays on the opening screen and never actually loads the app. Any help?
Me too this sucks
Me too this sucks
Hi Krizell,
Thanks for posting in Apple Support Communities. Since this happens on your Playstation 5, we'd recommend trying the troubleshooting from Get the Apple Music app on your smart TV, game console, or streaming device - Apple Support. More specifically, the reset steps below may help.
"Reset the Apple Music app to its original settings
Before you sell or give away your device or uninstall the Apple Music app, you should reset the Apple Music app. Resetting the Apple Music app signs you out of your account, removes your personal information, and restores the app to its original settings.
If you reset the Apple Music app on a smart TV, game console, or streaming device that's also signed in to the Apple TV app or Apple TV+ app, then the Apple TV app and Apple TV+ app will also be restored to their original settings.
To reset the Apple Music app:
Best of luck.
Apple Music on PS5 not working
