AirPods Max not working with MacBook

Hello fjurny,

Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with your AirPods Max not working with your Mac. Next, what we would recommend, is testing this issue in another user account. What we need to do, is log out of your current user. Log back in under another Standard or Administrator account and see if the same issue occurs there. This way we can tell if it is an issue with your user account, or if it is system wide: Change Users & Groups settings on Mac - Apple Support

"Add account

Create a new user or group.

Click the New Account pop-up menu (you may be asked to enter your password), then choose a type of account.

• Administrator: An administrator can add and manage other users, install apps, and change settings. The new user you create when you first set up your Mac is an administrator. Your Mac can have multiple administrators. You can create new ones, and convert standard users to administrators. Don’t set up automatic login for an administrator. If you do, someone could simply restart your Mac and gain access with administrator privileges. To keep your Mac secure, don’t share administrator names and passwords.
• Standard: Standard users are set up by an administrator. Standard users can install apps and change their own settings, but can’t add other users or change other users’ settings.
• Sharing Only: Sharing-only users can access shared files remotely, but can’t log in to the computer or change settings. To give the user permission to access your shared files or screen, you may need to change options in File Sharing, Screen Sharing, or Remote Management settings. See Set up file sharing and Share the screen of another Mac.
• Group: Groups allow multiple users to have the same access privileges. You control a group’s access to your shared folders by setting access permissions in the File Sharing options in Sharing settings.

See Add a user or group."

We hope this helps.

Cheers!

fjurny,

If your AirPods are connecting but not playing sound from multiple outputs, at this point you may want to  Contact Apple Support or use this Get Support link for assistance.

Take care.