AirPods 4 (ANC) connected but no sound

My (brand new, just out of the box) AirPods 4 (ANC) work on my iPhone, but not on my MacBook Air. They're connected, and videos and music play, but no sound from the AirPods.


Here's what I've tried so far based on the suggestions based on previous posts from others:

1) Switching bluetooth off and then on again to reconnect AirPods.

2) "Forgetting" my AirPods on my MacBook Air and then reconnecting it again.

3) Updating and restarting my MacBook Air.


Thank you in advance for your assistance.

MacBook Air 15″, macOS 15.0

Posted on Oct 7, 2024 12:53 AM

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2 replies

Oct 7, 2024 05:08 PM in response to Kim_U

Re: "AirPods 4 (ANC) connected but no sound"


Thank you kindly for explaining so well, for including the MacOS version, & for sharing what you have tried so far!

Set up AirPods with your Mac and other Bluetooth devices - Apple Support

says:

"If sound still plays from your Mac speakers, click Control Center in the menu bar and make sure that your AirPods are selected as the output device".

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Else: You may want to try changing the Sound output setting so audio goes to AirPods.

See Apple Support's online article : Change the sound output settings on Mac - Apple Support

Eg: says:

"You can play sound through your computer’s internal speakers, your display’s speakers (if it has speakers), or through speakers, headphones, or other equipment plugged into your Mac or available wirelessly through AirPlay."

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More info. if needed: See how to: Change Sound settings on Mac - Apple Support

and / or

Set headphone accommodations for AirPods - Apple Support

All the best :-)

Oct 7, 2024 11:43 PM in response to Kim_U

I had exactly the same problem (with AirPods 4, but w/o ANC): No sound despite the AirPods were connected to the MacBook Pro (updated to Sonoma 14.7). The audio output settings were set to these AirPods and all audio settings were reasonable.


Solution: I had to move the audio volume slider from its middle position to zero (far left) and back again. After this, music was in my ears. Quite obvious, but not totally.

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AirPods 4 (ANC) connected but no sound

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