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Payment issue with upgrading iCloud storage

was upgrading iCloud storage and I didn’t think it was working now I have 5 charges against my card for many upgrwdds


[Re-Titled by Moderator]


iPhone 13, iOS 15

Posted on Oct 29, 2022 12:22 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 29, 2022 12:33 PM

Firstly, please check your purchase history, - This will allow you to see what you have been charged for and when to confirm what the charges are actually from


Secondly, you can follow the steps at Request a refund for apps or content that you bought from Apple – Apple Support to request a refund if required, but please be advised this is up to Apple's discretion, on whether a refund is, or is not permitted.


iCloud Storage is a monthly subscription, so it is unlikely you will have been billed multiple times for this.


Let me know how you get on!


2 replies
Question marked as Top-ranking reply

Oct 29, 2022 12:33 PM in response to denisehelpme

Firstly, please check your purchase history, - This will allow you to see what you have been charged for and when to confirm what the charges are actually from


Secondly, you can follow the steps at Request a refund for apps or content that you bought from Apple – Apple Support to request a refund if required, but please be advised this is up to Apple's discretion, on whether a refund is, or is not permitted.


iCloud Storage is a monthly subscription, so it is unlikely you will have been billed multiple times for this.


Let me know how you get on!


Payment issue with upgrading iCloud storage

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