Carrier settings updating

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Level 1

5 points

Carrier settings updating

I’ve updated My iPhone 7 to IOS 15.7 and now it’s lost the mobile network. I’m still connected to a Wi-Fi network, but the phone keeps searching in vain. settings confirms there’s a mobile data ‘issue’ but there’s no option to update network carrier settings. My network provider will send me updated carrier settings but I can’t receive these via SMS because *there’s no network connection*! A bit of a catch-22.

no option to manually enter carrier settings either.

any help?

iPhone 7

Posted on Oct 22, 2022 11:13 AM

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Answer 1

Raicya

Level 10

209,859 points

Oct 22, 2022 11:16 AM in response to Ibgarrow

See these Apple articles below:

If you see No Service, Searching, or SOS on your iPhone or iPad

If you see No Service, Searching, or SOS on your iPhone or iPad - Apple Support

Manually update your carrier settings on your iPhone or iPad

Manually update your carrier settings on your iPhone or iPad - Apple Support

Update your network provider settings manually on your iPhone or iPad

Update your network provider settings manually on your iPhone or iPad – Apple Support (UK)

iPhone 7

Check -> iPhone 7 Repair Program for "No Service" Issues

iPhone 7 Repair Program for "No Service" Issues - Apple Support

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Answer 2

Raicya

Level 10

209,859 points

Oct 22, 2022 11:30 AM in response to Ibgarrow

See -> If you can't send or receive messages on your iPhone, iPad, or iPod touch

If you can't send or receive messages on your iPhone or iPad - Apple Support

Remove and reinsert the SIM card.

If it doesn't help contact your carrier, maybe the SIM card is damaged, ask for a replaced (new) card. Normally it is free.

Als ask them to check if the SIM tray is bent, as even a tiny misalignment can cause the SIM card to not fully connect with the internal contacts in your iPhone.

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Answer 3

Ibgarrow Author

Level 1

5 points

Oct 22, 2022 11:25 AM in response to Raicya

I’ve been to all these destinations. Unfortunately, it’s not possible to update manually, as there is no option to do that in the settings->About-> Mobile Data area

the other options don’t work, and the Apple Centre is too far away to be of any help.

the network provider will happily send the new settings via SMS but I can’t receive them!

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Carrier settings updating

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