Songs stop playing after 15 seconds

This problem persists.


If I download my entire library, the problem is awful. It occurs with almost any song.


If I delete all the downloads and stream everything, it happens less often, and more often with uploaded songs (no - Apple Music does not have every song of interest).


I'm forced to chew up bandwidth in order to get reliable music, and even then it will stop. I should be able to download my entire library and not have to stream.


This is on a dedicated M1 Mac Mini, current MacOS. The only app running is Music. It is on a wired connection to my router.

Mac mini 2018 or later

Posted on Oct 16, 2022 04:50 PM

Reply

Similar questions

3 replies

Oct 18, 2022 11:26 AM in response to Boat Guy

Hi Boat Guy,


Welcome to Apple Support Communities. To isolate this and see if the issue only occurs in your user account, try setting up a test user account and play your music there. Use the steps from Set up users, guests, and groups on Mac to set up another admin user and test there.


"Add a user

  1. On your Mac, choose Apple menu > System Preferences, then click Users & Groups.

If the lock at the bottom left is locked, click it to unlock the preference pane.

2. Click the Add button + below the list of users.

3. Click the New Account pop-up menu, then choose a type of user.

    • Administrator: An administrator can add and manage other users, install apps, and change settings. The new user you create when you first set up your Mac is an administrator. Your Mac can have multiple administrators. You can create new ones, and convert standard users to administrators. Don’t set up automatic login for an administrator. If you do, someone could simply restart your Mac and gain access with administrator privileges. To keep your Mac secure, don’t share administrator names and passwords.

4. Enter a full name for the new user. An account name is generated automatically. To use a different account name, enter it now—you can’t change it later.

5. Enter a password for the user, then enter it again to verify. Enter a password hint to help the user remember their password.

6. Click Create User."


If the same thing does not happen in that account, there may be a user-specific app or setting in your account causing issues. The first place to check would be your login items. You can find and remove those from the Apple menu  > System Preferences > Users & Groups > [your user account] > Login items. Check out Open items automatically when you log in on Mac for more details.


Take care.


Oct 19, 2022 08:40 AM in response to Boat Guy

Boat Guy,


We can understand how this can be an issue, as downloaded or even streamed music should not be stopping after 15 seconds.

We'd advise to contact Apple Support, so they can dig deeper into what's happening.

Apple Support


In the meantime, checking Activity Monitor while listening to your music may shed some light on what's happening behind the scenes.

View information about Mac processes in Activity Monitor - Apple Support


View information about Mac processes in Activity Monitor
Processes are programs running on your Mac. Processes can be apps, system apps used by macOS, or invisible background processes.

Use Activity Monitor to get information about these processes, including how much memory and CPU time the processes are using.
Activity Monitor window showing CPU activity. To quit a process, click the Force Quit button in the upper left. To sort data by a column, click the column heading. To search for a process, enter its name in the search field. At the bottom of the window, see information about the number of open processes and threads.

All the best!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Songs stop playing after 15 seconds

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.