You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My refunded amount

when i can receive my refunded amount ? while on 29/SEP/2022 i was sent request refunded of 39.99$, it deduction from my account because unknown cause and on 30/SEP/2022 Apple sent me email include refunded amount but at this moments didn't send any amount for my account.

i would inquire the case of this ?


best regards

Aseel

iPhone 12, iOS 16

Posted on Oct 2, 2022 12:52 AM

Reply
5 replies

Oct 2, 2022 3:46 PM in response to aseel93

According to Apple:

If your refund is approved, the funds are applied to the same payment method that you used to buy the item.


Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.



Click ▶︎ Check Refund Status.

My refunded amount

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.