refund

I was charged a fee for something that I didn’t ask for. My account was charged $60 dollars from apple. I requested a refund and received an email from apple saying that my refund has been refunded back to my account. Unfortunately I don’t see that refund posted back to my bank account. How do I go about contacting someone to speak to on this?

iPad, iPadOS 15

Posted on Jan 9, 2023 2:52 PM

Similar questions

YOUTUBE PREMIUM REFUND I have received an email from apple support because I requested a refund after the not intended youtube premium renewal and deduct to my bank account then after the requested apple replied that I have successfully refunded the amount but the refund amount were not reflected to my bank account will it reflect after and should I wait for it. Or is it an error?
1980 3
Haven’t recieved my refund money back into my bank account. apple refunded me back for two apps that I was charged for on 10/9/23 at 4:37pm for the amount of $5.29. And the other charge is from 10/9/23 at 4:38pm for the amount of $21.19. I was sent an email by Apple on 10/10/23 at 3:03pm stating that there had been a decision on my refund request. When I checked the status of my refund request it stated I had been refunded. But I went and check my bank account and it wasn’t deposited back into my account. And it’s still not been deposited into my account. I was wondering what the hold up to my money being refunded back to me.
296 2
Refund just charged me twice I requested a refund on an app I didn’t mean to purchase. It was $74.71. Apple says that they refunded the purchase but only charged my account a second time. Please help I can’t find a number to call. I have paid $150 dollars for nothing.
444 1

1 reply

Niel

Community+ 2025

Level 10

740,009 points

Jan 9, 2023 2:54 PM in response to Tasha0171

Approved refund requests take up to 30 days for bank cards. Click here for more information.

If it's already been that long, ask your bank or the iTunes Store staff.

(232459)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

refund

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up