AirPods Pro 2 connectivity (Playback issue)

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AirPods Pro 2 connectivity (Playback issue)

Anyone else having bad connectivity between the AiPods Pro 2 and their iPhone? Today was the first time I could properly use them. For the first 30 minutes or so they worked without fault,, but then the music playback started to cut out randomly and quite often. Each time the music playback would stop around 1 second, sometimes less, which would sound a bit like a stutter. I've never experienced connectivity this bad with Bluetooth earphones, well until now.

iPhone 13

iOS 16.0.2

AirPods Pro 2

Version, 5A377

Case, 3.64.0

Posted on Sep 28, 2022 07:19 AM

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Answer 1

lexOS1

Community Specialist

Sep 29, 2022 05:43 PM in response to Dabber72

Hi Dabber72,

Thank you for participating in the Apple Support Communities. If you are having issues with the connectivity of your AirPods, here are a few steps to help:

Restart your paired device to see if this refreshes the connection and resolves the issue.
Confirm the paired device is using the most recent software to rule out the old software.
Confirm that the paired device is using a strong internet connection to rule that out.
If the issue persists, reset the AirPods using the steps here: How to reset your AirPods and AirPods Pro - Apple Support

Have a great day.

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AirPods Pro 2 connectivity (Playback issue)

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