Updated to tvOS 16 but stuck on white screen after reboot

I updated my Apple TV 4K today but after the updated was is installed, I’m stuck with a blank white screen. I tried pressing Home + Menu button but it keeps coming back to the blank white screen. Please help!


Apple TV 4K, tvOS 16

Posted on Sep 12, 2022 05:34 PM

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Sep 15, 2022 11:22 AM in response to mcantonioh

Hello mcantonioh,



Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are unable to finish updating your Apple TV, as it is stuck on a blank white screen. First, disconnect Apple TV from the power outlet, wait five seconds, then reconnect it. Then see if you are able to start the Apple TV up normally and finish or do the update over: Restart Apple TV - Apple Support



If you are still having an issue, depending on what specific model you have, you maybe able to reset your Apple TV, or you may have to contact Apple directly for further assistance: Contact Apple Support



Cheers!



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Updated to tvOS 16 but stuck on white screen after reboot

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