Apple TV 4K screen goes blank while watching.

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Level 1

6 points

Apple TV 4K screen goes blank while watching.

After 30-40 minutes, the screen goes blank and I either get “snow”, flashes of the image that was showing, or simply nothing. Rebooting helps for about 5 minutes, then it happens again. Happens while watching Netflix, Prime, or Apple TV. It has become very frustrating and almost unwatchable.

Apple TV 4K (3rd generation)

Posted on Aug 17, 2023 5:45 PM

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Answer 1

Urquhart1244

Level 10

145,842 points

Aug 18, 2023 2:25 AM in response to NeilL9

Please try resetting the HDMI connection by disconnecting the cable on both ends, then reconnect. A cold restart of all HDMI devices would have the same effect.

Else try Reset Video Settings from Settings﹥Video and Audio﹥, for best guess video settings based on the currently connected screen.

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Apple TV 4K screen goes blank while watching.

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