Apple TV 4K Screen Goes Black While Streaming

My kids are trying to watch a movie on Disney+ and it keeps cutting to a black screen every few minutes. Audio still plays. Picture comes back a few seconds later. I tried replacing the HDMI cable already and it doesn't help.

Apple TV 4K, tvOS 18

Posted on Apr 16, 2025 2:14 PM

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2 replies

pogster

Level 5

5,105 points

Apr 16, 2025 5:57 PM in response to daboohk

When you say you replaced the HDMI cable, is the new replacement HDMI cable a high speed HDMI cable? If not that would likely be the problem.

Read more about HDMI cables here: hdmi.org

daboohk Author

Level 1

4 points

Apr 17, 2025 5:20 AM in response to pogster

Yes, it is high speed.

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Apple TV 4K Screen Goes Black While Streaming

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