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Is these AirPods fake?

The serial number in the box and the case are the same but not in settings.


[Image Edited by Moderator to Remove Personal Information]

Posted on Sep 2, 2022 8:48 AM

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Question marked as Top-ranking reply

Posted on Sep 2, 2022 10:33 PM

Hi,


You should see the same serial number on the packaging, on the inside of the charging case, and in Settings > Bluetooth > AirPods or Settings > General > About if they are paired.


If the serial number aligns with the packaging, and the inside of the charging case, then that should also reflect in Settings. This is due to the product identifier being the wireless charging case, not the AirPods.


I would recommend contacting Apple Support for further clarification.




2 replies
Question marked as Top-ranking reply

Sep 2, 2022 10:33 PM in response to Yassinkhelif20

Hi,


You should see the same serial number on the packaging, on the inside of the charging case, and in Settings > Bluetooth > AirPods or Settings > General > About if they are paired.


If the serial number aligns with the packaging, and the inside of the charging case, then that should also reflect in Settings. This is due to the product identifier being the wireless charging case, not the AirPods.


I would recommend contacting Apple Support for further clarification.




Sep 2, 2022 10:08 PM in response to Yassinkhelif20

Yassinkhelif20 Said:

"Q: Is these AirPods fake?: The serial number in the box and the case are the same but not in settings."

-------


Thank you for the photos.


Who is the seller? If it is Apple, then contact Apple. See if they were mis-packaged. They should read the same.

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Is these AirPods fake?

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