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Help transferring data from one iPad to another.

I purchased a new iPad and gave my old one to a family member. While trying to transfer data, we didn’t understand exactly how to do it so now my new iPad kept the family member’s email as the sign-in and listed my two under his. there is a place on that list to delete that one and use my email that was on the old one. When I backed up my phone and iPad after doing all that, it put his as the sign-in again. What a headache! How in the world can I fix this?

Posted on Apr 26, 2022 6:48 AM

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Question marked as Top-ranking reply

Posted on Apr 26, 2022 6:52 AM

These support pages should get you started with setup of your new iPad - and the methods of transferring your data from old to new iPad:

Set up your iPhone, iPad or iPod touch – Apple Support

Transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch - Apple Support

Use Quick Start to transfer data to a new iPhone, iPad or iPod touch – Apple Support


If the donor iPad, from which you are transferring your data precedes iOS12.4, QuickStart will not be available.


“Transfer” is rather a misnomer. In reality, your data and setup is merely cloned to the new device. Nothing is moved or removed from the original device.


An alternative is to restore either an iCloud or iTunes backup to the new device:

How to back up your iPhone, iPad and iPod touch – Apple Support

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


When you are ready, the best procedure for preparing you old device for disposal or reuse by a different user can be found here:

What to do before you sell, give away or trade in your iPhone, iPad or iPod touch – Apple Support


In the circumstances that you describe, completely erasing the old iPad before attempting to set-up again, from scratch, may be your simplest option.

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1 reply
Question marked as Top-ranking reply

Apr 26, 2022 6:52 AM in response to 7jyNop

These support pages should get you started with setup of your new iPad - and the methods of transferring your data from old to new iPad:

Set up your iPhone, iPad or iPod touch – Apple Support

Transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch - Apple Support

Use Quick Start to transfer data to a new iPhone, iPad or iPod touch – Apple Support


If the donor iPad, from which you are transferring your data precedes iOS12.4, QuickStart will not be available.


“Transfer” is rather a misnomer. In reality, your data and setup is merely cloned to the new device. Nothing is moved or removed from the original device.


An alternative is to restore either an iCloud or iTunes backup to the new device:

How to back up your iPhone, iPad and iPod touch – Apple Support

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


When you are ready, the best procedure for preparing you old device for disposal or reuse by a different user can be found here:

What to do before you sell, give away or trade in your iPhone, iPad or iPod touch – Apple Support


In the circumstances that you describe, completely erasing the old iPad before attempting to set-up again, from scratch, may be your simplest option.

Help transferring data from one iPad to another.

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