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Level 1

13 points

double billed for icloud storage

I just discovered that Apple has been double billing me for icloud storage for at least the last 3 years.

I don't know why, or how I should get this resolved.

iPhone 12

Posted on Feb 13, 2022 1:11 PM

Top-ranking reply

Community Specialist

Posted on Feb 14, 2022 11:34 AM

Hello Ameila5,

It sounds like you see two charges for iCloud Storage.

Here's a resource that can help. Review If you see an Apple Services charge you don't recognize on your Apple Card. If you are sure about where the charge came from, follow the steps under "Report an unknown transaction or dispute a charge" to learn what to do and how to contact Apple.

Hope this information helps.

Have a good day.

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