Apple multiple charges for icloud storage and upgrade and didnt upgrade, how to contact someone for resolve?
How do you contact someone at apple regarding duplicate charges on upgrade that didn’t happen?
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LRMB Said:
"Apple multiple charges for icloud storage and upgrade and didnt upgrade, how to contact someone for resolve? How do you contact someone at apple regarding duplicate charges on upgrade that didn’t happen?"
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Contact Apple Support ASAP:
For Financial Assistance, you need to contact Apple Support. This is a User-to-User forum; we are all Apple users like you. You are not speaking with Apple. So, take this up with Apple Support.
Contacting Apple Suppport:
Request to speak to the iTunes Store Staff. Show them what happened. They will see this, informing you about where this all, confirm where this all stands in your Apple Account, and run you through the fix. If need be, ask about performing a screensharing session with the Apple Rep.
- Contact Us - Choose Locations
- USA: 1(800)MY-APPLE
- Proceed from there as Necessary
- Note: Calls seem to be taking much longer than normal to get an Apple Rep to answer the call. And that makes sense, because many are at home at the moment (due to the Coronavirus Pandemic), hence they have more free time on their hands for a chance to callApple Support.