iMessages not working on MacBook Pro

Hi, After updating to big Sur, My iMessages keeps asking me to log in when I open iMessage and when I do, it says iMessage needs to be updated, and asks for my login details again. Can anyone help me? I have the 2019 MacBook Pro and big sur


MacBook Pro 13″, macOS 11.0

Posted on Dec 6, 2020 6:15 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 12, 2020 8:45 AM

Hi helpmeplspls1234,


We understand you're having problems with iMessage on your Mac. We're happy to help.


If you're getting constant prompts to enter your password, we'd recommend completely removing the account from Messages, then signing back in. To remove your account just open Messages then select Messages up in the menu bar > Preferences > Accounts. Click on the Apple ID account that's set up for messages, and remove it.


After it has been completely removed, try signing back into your Apple ID and see if it is still constantly prompting you to enter the password repeatedly .


Use Messages with your Mac


We hope this helps. Cheers!

5 replies
Question marked as Top-ranking reply

Dec 12, 2020 8:45 AM in response to helpmeplspls1234

Hi helpmeplspls1234,


We understand you're having problems with iMessage on your Mac. We're happy to help.


If you're getting constant prompts to enter your password, we'd recommend completely removing the account from Messages, then signing back in. To remove your account just open Messages then select Messages up in the menu bar > Preferences > Accounts. Click on the Apple ID account that's set up for messages, and remove it.


After it has been completely removed, try signing back into your Apple ID and see if it is still constantly prompting you to enter the password repeatedly .


Use Messages with your Mac


We hope this helps. Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iMessages not working on MacBook Pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.