Sign in to iMessages
After updating Big Sur 11.3.1 I cannot log in to iMessages using my user i.d. and password. I get this notice:
MacBook Pro
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After updating Big Sur 11.3.1 I cannot log in to iMessages using my user i.d. and password. I get this notice:
MacBook Pro
If you read/tried the links I posted above and you still can't sign in, have someone else attempt to sign in using their Apple ID. If they can successfully sign in and use Messages/FaceTime, it may be your Apple ID. Someone I know had this happen and I was able to sign in using my Apple ID. After a call to Apple Support and then being elevated to a tier 2 support person, it turned out it was a problem with their Apple ID. It took the software engineers 3-4 days to fix the problem. When calling Apple, make sure you tell them it is an Apple ID problem so you don't get charged.
You can also try signing in on another device/computer. There have been a couple of posts where people's device/computer was blocked. You will need to contact Apple for that problem.
There is a contact link.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (The link doesn’t always load)
Get Support Work through the screens to get a chat option.
Apple Support schedule phone call
If you read/tried the links I posted above and you still can't sign in, have someone else attempt to sign in using their Apple ID. If they can successfully sign in and use Messages/FaceTime, it may be your Apple ID. Someone I know had this happen and I was able to sign in using my Apple ID. After a call to Apple Support and then being elevated to a tier 2 support person, it turned out it was a problem with their Apple ID. It took the software engineers 3-4 days to fix the problem. When calling Apple, make sure you tell them it is an Apple ID problem so you don't get charged.
You can also try signing in on another device/computer. There have been a couple of posts where people's device/computer was blocked. You will need to contact Apple for that problem.
There is a contact link.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (The link doesn’t always load)
Get Support Work through the screens to get a chat option.
Apple Support schedule phone call
What notice do you get? You didn't post the notice.
Some possibilities.
Messages - If you can‘t sign in to your iMessage account or FaceTime on your Mac.
Error Occurred During Activation for iMessage or FaceTime on Mac
Seems that the problem was resolved with a reboot in safe mode as suggested in one of the articles. Now able to log in to Messages and Facetime. Hopefully it is a permanent fix.
Thanks for your help!!
"An unknown error occured" is the message I get. iMessage will not accept my Apple i.d. and/or password that I used to log into this board.
You are welcome.
Sign in to iMessages