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I have an Apple Watch which worked fine. The IPhone paired to it was ruined and I could not remember my Apple ID password when I got a new phone. I had to reset my password, but now my watch is requiring my old password (which I still can’t remember) in order to set it up. At this point, my Apple Watch is useless. What can I do?
Apple Watch
Hello pamelafenmo.
Thanks for reaching out to Apple Support Communities. I see that you are having some trouble with pairing your Apple Watch because it has Activation Lock and you don't know the password. I will be glad to assist.
Try the following steps to erase the Apple Watch and set it up again, from this following resource:
About Activation Lock on your Apple Watch
If you can't access your iPhone or Apple Watch, or if your Apple Watch isn't paired with your iPhone and you need to turn off Activation Lock:
next to your Apple Watch.Cheers.
Hello pamelafenmo.
Thanks for reaching out to Apple Support Communities. I see that you are having some trouble with pairing your Apple Watch because it has Activation Lock and you don't know the password. I will be glad to assist.
Try the following steps to erase the Apple Watch and set it up again, from this following resource:
About Activation Lock on your Apple Watch
If you can't access your iPhone or Apple Watch, or if your Apple Watch isn't paired with your iPhone and you need to turn off Activation Lock:
next to your Apple Watch.Cheers.
Thank you so much Sarah_s1! Your suggestion worked and the watch is now usable! You are a lifesaver! Pamelafenmo.
Hi pamelafenmo.
You are so welcome! Glad that we can help.
Take care.
Unpairing watch from a forgotten password
