no picture preview during airdrop

Does anyone else have issues when someone tries to AirDrop a pic to u, there’s no preview of it? Just a prompt where someone wants to send u a pic...then Accept or Decline.

iPhone 11 Pro Max

Posted on May 31, 2020 10:32 AM

Reply
1 reply

Jun 2, 2020 09:57 AM in response to gohgination

Hello gohgination.


Welcome to Apple Support Communities. I understand that you’re not seeing a preview of photos that are being sent to you via AirDrop. I’m happy to help.


Please use the steps here to restart your iPhone: Restart your iPhone - Apple Support


Once your iPhone has fully restarted, please have someone AirDrop a photo to you. Are you able to see the preview of the photo?


Here’s some additional information on using AirDrop: How to use AirDrop on your iPhone, iPad, or iPod touch - Apple Support


Let me know the results.


Take care.

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no picture preview during airdrop

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