apple tv won't start

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Level 1

4 points

apple tv won't start

my apple tv won't start. tried all connections and followed apple support steps but still can't get the menu to come up. just get black screen then eventually screen saver

Windows, Windows 10

Posted on Jan 27, 2020 1:43 PM

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Answer 1

QuickPost

Level 10

103,437 points

Jan 27, 2020 1:51 PM in response to tedwcooper

Hello,

You will need to call Apple for assistance.

Contact AppleCare

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Answer 2

Vancouver22

Level 8

37,526 points

Jan 27, 2020 4:09 PM in response to QuickPost

@ tedwcooper

Did you try all the steps in this?

If your Apple TV won't turn on - Apple Support

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apple tv won't start

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