Apple Watch Update

Trying to update my Apple Watch with the latest update but it fails telling me it cannot continue because I’m not connected to the internet. How can I fix this?

Apple Watch Series 3, 5

Posted on May 11, 2019 05:21 AM

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Question marked as Top-ranking reply

Posted on May 11, 2019 01:08 PM

Ok, as a second check please use the guide Update your Apple Watch - Apple Support as a checklist. If you get a failure please post back and quote the exact failure message rather than an interpreted description.


In the worst case with continued failures you could try setting up a Genius Bar appointment for one to one assistance. Contact Support (link) if you want to go this route.

3 replies
Question marked as Top-ranking reply

May 11, 2019 01:08 PM in response to Spook_5939

Ok, as a second check please use the guide Update your Apple Watch - Apple Support as a checklist. If you get a failure please post back and quote the exact failure message rather than an interpreted description.


In the worst case with continued failures you could try setting up a Genius Bar appointment for one to one assistance. Contact Support (link) if you want to go this route.

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Apple Watch Update

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