My iPhone 14 keeps rejecting my password for my primary email address. I am positive that the password is correct since I am able to retrieve mail from the same address on my MacBook Air. I’ve already tried a shut down and restart. I hesitate to remove and re-enter the address from my settings because I don’t want to risk losing all of my emails. Suggestions, please?
iPhone 14 Pro, iOS 18
The easiest solution that actually works is to delete the email account from your iPhone, then after everything is gone, simply add your account.
The reason this works is because (for some reason), the authentication method has somehow changed.
Everyone I have helped has had success using this method.
Let me know how it goes and if you have any further questions.
Good luck! 👋🏼😉
Your phone does not care what your password it. Your phone is not rejecting your password. Your email provider is.
Who is your email provider? You may have to set up an app specific password to access your mail in the mail app on your phone.
Thanks for the response, but I STILL am unable to access my Comcast/Xfinity email using Mac Mail. In fact, I can no longer access them in my Comcast/Xfinity account, where an error symbol is appearing. I have no idea how or where to set up "an app specific password" - on my phone or in my Comcast/Xfinity account. I cannot get a "human" at Comcast/Xfinity because they are no longer my internet provider. Moreover, I do not understand how this even happened since it worked fine before and I made no changes at all prior to this glitch.
You need to contact Comcast/Xfinity. This really has nothing to do with Apple.
iphone14 won't recognize my password for my primary email address
