Why does 240fps Slo-mo mode freeze or fail on iPhone 16e with iOS 18.5?

Hi everyone,


I’ve been experiencing a recurring issue on my iPhone 16e with iOS 18.5 when trying to record Slo-Mo videos at 240 fps (both 1080p and 720p). Sometimes the screen freezes even before hitting the record button — it just fails to capture anything. Other times, the recording stops immediately after pressing the button.


At 120 fps, the issue doesn’t happen at all.


There are no apps running in the background, Low Power Mode is off, and the device isn’t overheating. Restarting the phone temporarily fixes it, but the problem returns after a day or two.


I’ve seen similar complaints from other iPhone 16e users, so it seems like a broader issue.


Has anyone else run into this or found a solution?


Thanks in advance!




[Re-Titled by Moderator]

Original Title: iPhone 16e Slow Motion Camera Problem

iPhone 16e, iOS 18

Posted on Jun 5, 2025 2:46 AM

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6 replies

Jun 5, 2025 3:47 AM in response to muratblues

You may try some of these steps, please check after each step...


  1. Sometimes, a simple restart can resolve temporary software glitches. Turn off your iPhone, wait for a few seconds, and then turn it back on.
    1. Restart the device. That's it.
    2. Still not solved --> Force restart iPhone - Apple Support
  2. Reset Network Settings: Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings: Only network settings are removed.
    1. When you reset network settings, previously used networks and VPN settings that weren’t installed by a configuration profile or mobile device management (MDM) are removed. Wi-Fi is turned off and then back on, disconnecting you from any network you’re on. The Wi-Fi and Ask to Join Networks settings remain turned on.
    2. To remove VPN settings installed by a configuration profile, go to Settings > General > Profiles & Device Management, select the configuration profile, then tap Remove Profile. This also removes other settings and accounts provided by the profile. See Install or remove configuration profiles on iPhone in this guide.
    3. To remove network settings installed by MDM, go to Settings > General > Profiles & Device Management, select the management, then tap Remove Management. This also removes other settings and certificates provided by MDM. See “Mobile device management (MDM)” in the iOS Deployment Reference.
    4. Reset your Network Settings. Tap Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.
  3. If the issue persists, you can try resetting all settings on your iPhone. This will not erase your data but will reset all personalized settings to their default values. Go to Settings > General > Transfer & Reset > Reset > Reset All Settings and confirm the action. Note that you will need to reconfigure your settings afterward. All settings—including network settings, the keyboard dictionary, the Home screen layout, location settings, privacy settings, and Apple Pay cards—are removed or reset to their defaults. No data or media are deleted.
    1. Reset All Settings: Return iPhone settings to their defaults - Apple Support:- Return iPhone settings to their defaults
    2. You can return settings to their defaults without erasing your content.
    3. If you want to save your settings, back up your iPhone before returning them to their defaults. For example, if you’re trying to solve a problem but returning settings to their defaults doesn’t help, you might want to restore your previous settings from a backup.
  4. Make sure you have the latest updates installed.
    1. Update Over-the-Air (OTA) —> Update your iPhone or iPad - Apple Support (IN)
    2. Update using iTunes/Finder —> Update your iPhone, iPad, or iPod touch - Apple Support (IN)


If none of the above steps resolve the issue, it is recommended to reach out to Apple Support or visit an authorized service center for further assistance. They can provide specific guidance based on your device model and iOS version.



Jul 5, 2025 9:02 AM in response to SravanKrA

None of that helped me. I know 3 other people who have the exact same issue. They have also attempted to resolve the issue to no avail. From this post and others I see this issue is recurring among 16e users. I hope this is just a software bug that will be fixed soon. I’m extremely frustrated that my new phone camera slomo performs WORSE than the ancient 6s I had previously.

Why does 240fps Slo-mo mode freeze or fail on iPhone 16e with iOS 18.5?

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