Apple Intelligence turned off but still seeing mail summaries

Hello,

I have Apple Intelligence turned off on my phone, as well as in my Mail app. Yet in my non-primary mail categories (updates, promotions, etc), I'm still seeing bulleted summaries instead of the first line or 2 of the message. I don't see the option to turn off summaries because Intelligence isn't enabled. How can I disable the mail summaries? I find that they're inaccurate and unhelpful. Thank you! (iPhone 15 Pro Max, iOS 18.4.1)

iPhone 15 Pro Max

Posted on Apr 29, 2025 10:36 AM

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Apr 29, 2025 11:51 AM in response to Mac Jim ID

Hi Mac Jim,

Thank you for your reply! As I said in my initial post, I don't see the option to turn off summaries because Intelligence isn't enabled. In other words, there is no Summarize Message Previews option for me to toggle on or off.

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Apple Intelligence turned off but still seeing mail summaries

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