AirPrint not working after iOS 18.4.1 update with Brother Printer

I have had the same issue for months now...so far the only solution that works for me is to:

1. Download brother iPrint&Scan
2. Open up the iprint&scan app...if your printer does not show in the list of printers, you will need to power cycle it
3. If your printer does show up...
   1. You will need to send your document/item to the iprint&scan app instead of airprint.
   2. To do this open up the document/item and push the share button
   3. Scroll to the list of apps and go all the way right to "More" if you dont see the iprint&scan app listed
   4. Select iprint&scan
   5. Click print
   6. Hopefully this will print your doc.
4. Every time you send any doc via phone to the brother printer, this will screw with the connection to the printer and you will need to power cycle the printer to get it to print with print&scan
5. Yep this is a headache...but the only way I have found it to work with my phone currently
6. Hopefully this works for you.
7. I keep checking the brother site and dont see an update to fix this issues..so not sure if its an IOS or brother issue, either way not sure if a fix exists yet.

Try starting with Settings ➢ Wi-Fi, then resetting the connection by entering the password.

Try this on your printer as well.

Good luck! 👋🏼😉

Following the recent update to iOS version 18.4.1 on our iPad, we are no longer able to use AirPrint to connect to the Brother QL-820NWB label printer. This functionality is essential, as a third-party application relies on AirPrint to produce visitor badges.

We have attempted the same process using an iPhone also running iOS 18.4.1, with identical results—AirPrint is not functioning with the printer. Prior to this iOS update, the printer was operating without issues.

We have also updated the Brother QL-820NWB to the latest firmware version 1.30. Using the Brother iPrint&Scan app is not a viable workaround for our use case.

At this point, we are considering rolling the device back to iOS 18.4.0; however, it’s unclear which version introduced the compatibility issue.

We would appreciate any guidance or suggestions on how to restore AirPrint functionality with the Brother QL-820NWB under iOS 18.4.1.

RustBenjaminC wrote:

After updating my iPhone 12 to iOS 18.4.1,

It's not always the iOS update's fault!  Many things can cause phone problems.  If you tell people you think it's an iOS update, it might make it harder to fix or find a solution for the real issue.

Remember, the right question often leads to the solution!

Was/Is your device Jailbroken? If that's the situation, please be informed that attributing the issues to iOS updates may not be accurate.

iOS updates aim to enhance user experience, boost security, and fix bugs rather than disrupt core features. The majority of the issues after updates might stem from underlying, unmentioned factors. Updates won't typically alter personal data but may refine settings or features. Backup before major updates for safety. Review Apple's update details and backup advice for a smooth process.

Kindly consider checking your settings and addressing any device issues before attributing the issue to external factors. This could be a pure coincidence that the iOS update affected the iPhone functions.

Before initiating a standard iOS update, it's advisable to create a backup. Have you completed this step? If yes, proceed with the restoration from the backup.

See what each update does: About iOS 18 Updates, About iOS 17 Updates, About iOS 16 Updates, About iOS 15 Updates, About iOS 14 Updates, About iOS 13 Updates, About iOS 12 Updates, and so on...

Yep I believe our mac can also print but one of the IOS upgrades a few months ago broke our airprint(It was working before)...not sure if it will ever get resolved unfortunately.

I have an iPhone 12 Pro and have always been able to print to my HP printer. But after 18.4.1 impossible. I have rebooted, checked settings etc all ok. My Partner has a new 16 pro and had some issues but seems ok now, fingers crossed. The only difference I have noticed is the wifi. I seem to have a choice between the router or the printer. I do not recall that before but just maybe when it all worked you leave alone and now who knows.

RustBenjaminC wrote:

Thanks for your help. The weird thing is, I can still AirPrint from my iPad and my MacBook Pro without issues and using the same printer. So could it be that the Brother software does not support the new iOS or could it be that the new iOS made some security changes to restrict AirPrint to older model printers?

The same thing happened to both my Brother and Canon printers but neither were resolved at the same time. The issue is with the manufacturer's software. They are the ones responsible for updating their software, not Apple. Leave feedback with them so they are aware of the issue.

I disconnected the WiFi on my wife’s phone (18.4.1) after it wouldn’t print, and then entered the WiFi password again as suggested by Brian. This fixed the problem. I didn’t touch the WiFi on the printer. (Interestingly, my phone is still on 18.4 and I’ve not had a problem.)