How can I fix iPhone printing problems with AirPrint?

Neither of our two iPhone 13s (pro and standard) will print to two brother laser printers via Airprint. However two iPads (Air and Pro) print without issue. The printers are visible to the iPhones through AirPrint but after initiating a print the message waiting for printer shows on the iPhone. Have closed down iPhone and printer several times. Everything up-to-date on iOS and iPad OS.




[Re-Titled by Moderator]

iPhone 13 Pro, iOS 18

Posted on Jan 21, 2025 07:27 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 21, 2025 08:41 AM

Provided that the printers are properly connected to the Wi-Fi router, the same network as the iPhones and iPads, a full power-cycle sequence (do not forget the router) may be worth testing:

  • Power off the Wi-Fi router, the printers, the iPhones and iPads, and all other devices/computers.
  • Wait two to three minutes.
  • Power on the router.
  • Wait two to three minutes.
  • Power on the printers.
  • Wait a minute or two.
  • Power on the iPhones and iPads, and all other devices/computers.
2 replies
Question marked as Top-ranking reply

Jan 21, 2025 08:41 AM in response to GR-Ni

Provided that the printers are properly connected to the Wi-Fi router, the same network as the iPhones and iPads, a full power-cycle sequence (do not forget the router) may be worth testing:

  • Power off the Wi-Fi router, the printers, the iPhones and iPads, and all other devices/computers.
  • Wait two to three minutes.
  • Power on the router.
  • Wait two to three minutes.
  • Power on the printers.
  • Wait a minute or two.
  • Power on the iPhones and iPads, and all other devices/computers.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How can I fix iPhone printing problems with AirPrint?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.