I can’t send messages with photos to any contacts

After the newest upgrade, I’m unable to send photos or videos

iPhone 13 Pro, iOS 18

Posted on Mar 22, 2025 10:17 AM

Reply
1 reply

Mar 22, 2025 10:29 AM in response to allisonkristi

If you're unable to send photos or videos after an update, here are a few things you can try to fix the issue:



Check Your Internet Connection:


    • Ensure you have a stable Wi-Fi or cellular data connection. Photos and videos require a good connection to be sent via messaging apps.


Restart Your Device:


    • Sometimes a simple restart can resolve issues caused by updates or temporary glitches.


Check Messaging Settings:


    • Go to Settings > Messages and make sure MMS Messaging is turned on. MMS is required to send photos and videos.


Check Your Storage:


    • Make sure you have enough storage space on your iPhone. Go to Settings > General > iPhone Storage to see how much space is available. If your storage is full, try freeing up some space.


Reset Network Settings:


    • If the problem persists, try resetting your network settings. Go to Settings > General > Reset > Reset Network Settings. This will reset Wi-Fi networks and passwords, cellular settings, and VPN/APN settings.


Update Carrier Settings:


    • Sometimes, your carrier’s settings need an update. Go to Settings > General > About. If an update is available, you'll see a prompt to update your carrier settings.


Check the App Permissions:



    • If you’re using a third-party messaging app (like WhatsApp, Messenger, etc.), make sure the app has permission to access your photos and videos. Go to Settings > Privacy > Photos, and ensure the app has access.


Test With Other Contacts:


    • Try sending photos or videos to different contacts to see if the problem is specific to one contact or all contacts.



Reinstall the Messaging App:


    • If you're using a third-party messaging app, try deleting and reinstalling it.


Contact Your Carrier:


    • If none of the above works, there may be a problem with your carrier’s MMS settings. Contact your carrier for assistance.



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I can’t send messages with photos to any contacts

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