If you're unable to send photos or videos after an update, here are a few things you can try to fix the issue:
Check Your Internet Connection:
- Ensure you have a stable Wi-Fi or cellular data connection. Photos and videos require a good connection to be sent via messaging apps.
Restart Your Device:
- Sometimes a simple restart can resolve issues caused by updates or temporary glitches.
Check Messaging Settings:
- Go to Settings > Messages and make sure MMS Messaging is turned on. MMS is required to send photos and videos.
Check Your Storage:
- Make sure you have enough storage space on your iPhone. Go to Settings > General > iPhone Storage to see how much space is available. If your storage is full, try freeing up some space.
Reset Network Settings:
- If the problem persists, try resetting your network settings. Go to Settings > General > Reset > Reset Network Settings. This will reset Wi-Fi networks and passwords, cellular settings, and VPN/APN settings.
Update Carrier Settings:
- Sometimes, your carrier’s settings need an update. Go to Settings > General > About. If an update is available, you'll see a prompt to update your carrier settings.
Check the App Permissions:
- If you’re using a third-party messaging app (like WhatsApp, Messenger, etc.), make sure the app has permission to access your photos and videos. Go to Settings > Privacy > Photos, and ensure the app has access.
Test With Other Contacts:
- Try sending photos or videos to different contacts to see if the problem is specific to one contact or all contacts.
Reinstall the Messaging App:
- If you're using a third-party messaging app, try deleting and reinstalling it.
Contact Your Carrier:
- If none of the above works, there may be a problem with your carrier’s MMS settings. Contact your carrier for assistance.