How do I prevent Apple hearing test from overriding my personal hearing aid test on AirPods Pro 2?

I took the apple hearing test, then inputted my personal test. All was working fine until I had an issue with charging and reset the airpods. After that, it wouldn't go back to prior test and I imputed test again. After using the pods for awhile, I realized it wasn't the same. When I looked, I noticed it was using the Apple test. I put my test in again, but it still was using the Apple test. I reset them again, but sill no change. I even returned them to Costco and bought new ones, but the new ones still have all my prior tests, and still not working. Is there a way of clearing the cache?




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iPhone 14 Plus, iOS 18

Posted on Mar 18, 2025 4:41 PM

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Mar 23, 2025 9:40 PM in response to dnjfergfamily


Seems hearing-aid settings were stored in your AirPods:

Wondering if using the set-up method again will restore the settings:


See Apple Support's online article; Use the Hearing Aid feature on your AirPods Pro 2 - Apple Support

Eg: says:

Set up the Hearing Aid feature


  1. Make sure that your AirPods are sufficiently charged.*
  2. With your AirPods in your ears and connected to your paired iPhone or iPad, go to Settings > your AirPods.
  3. Tap Hearing Assistance.
  4. If you haven’t taken the Hearing Test, tap Take a Hearing Test. If you already took the Hearing Test (or you want to use audiogram results from your doctor), tap Use a Prior Test Result.
  5. Follow the instructions, then do either of the following:
    • To use a previous hearing test result to set up your AirPods for your specific hearing needs, tap a result from the list, then tap Next.
    • If you want to use an audiogram from your hearing health professional and haven’t added it yet, tap Add a Hearing Test Result, then follow the instructions. After adding these test result, you can access them in the Health app.

6,

Tap Set Up Hearing Aid, tap Get Started, tap Next, then tap Turn On Hearing Aid. Depending on your test results, you might be prompted to turn on Media Assist instead of Hearing Aid. Learn more about Media Assist"

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How do I prevent Apple hearing test from overriding my personal hearing aid test on AirPods Pro 2?

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