Apple Pencil Pro detected but fails to connect

Good morning,


Recently, my Apple Pencil Pro has stopped connecting to my iPad Air (5th generation). The pencil is detected, and the pairing pop-up appears, but it won’t establish a connection. The text in the pop-up window pulses for about 20 seconds before the entire window disappears. Additionally, the Pencil does not appear under Settings -> Bluetooth



I already tried this:


  • forgetting the Pencil and reconnecting it.
  • tested the Pencil on other devices and models.
  • restarted my iPad and installed all available updates.


At this point, I’m not sure what else I could try, other than contacting support, as the Apple Care coverage for this product has unfortunately already expired.

Apple Pencil Pro

Posted on Mar 10, 2025 12:36 AM

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Mar 10, 2025 05:51 AM in response to SafeHuman

Your Apple Pencil is exhibiting symptoms of a failed battery - that will not accept or hold any charge.


The tiny internal Li-ion battery is susceptible to permanent/irreversible damage through being left discharged for long periods. Even some “new” pencils can exhibit signs of failure out-of-the-box if they are “old stock”. It is essential that if you have an Apple Pencil that you charge it regularly - whether used or not - so as to protect the battery from deep-discharge.


Never allow a pencil to remain in low-charge state for any period of time - as the internal battery will fail, rendering the Pencil useless. Setting aside an unused Pencil, for extended periods, is a recipe for premature death of the Pencil battery.


If the Pencil Battery has failed, the only remedy is to replace the Pencil. If the battery has failed and your pencil is within its one-year warranty, you should look to having it replaced by your retailer or at an Apple Store.


You would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad and Pencil. If a fault is identified, you’ll be in the best possible place to explore your available options:

Genius Bar Reservation and Apple Support Options - Apple

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Apple Pencil Pro detected but fails to connect

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